The Way of It
In this weekend’s New York Times, there was an essay about making friends as an adult, how it’s common to shed friends from earlier in life with whom you no longer have anything in common but then many...
View ArticleIt Always Comes Back to Relationships
I’ve been preaching for five-plus years that the key to building business is building your authentic relationships. And then last night, business guru Ted McGrath reminded me that, as much as you...
View ArticleEverything Depends on Relationships
I am convinced more than ever. In business: who you know and how they feel about you matters greatly. Don’t burn a bridge. Don’t bite the hand that feeds you. Maintain good relations with everyone who...
View ArticleMy Storytelling Conference in October
I am having so much fun planning my first Marketing, Messaging, Media conference for the fall. It’s storytelling to build your business and ideal for anyone who runs a business or nonprofit or wants...
View ArticleAfter NAWBO
Yesterday morning, I was the featured speaker at NAWBO‘s monthly Circle of Learning event. It was the first time they offered this professional development opportunity in the morning and for such a...
View ArticleWhat Do We Really Want?
Recently, I hosted focus groups for a client that wanted to learn what the market could bear, and what consumers are looking for. The answers were surprising. The company assumed certain things about...
View ArticleWe Accept American Express, And You Should Too
Yesterday my children bought trinkets in Five Below, a national cheap chain that I learned does not accept American Express. Neither does my orthodontist. And you know how much braces cost. Neither...
View ArticleInspiration in Business
Yesterday I had the good fortune to meet up with a long-time friend and mentor, Paul Saginaw, co-founder and co-owner of Zingerman’s in Ann Arbor. This time we met at the Zingerman’s Coffee Co., which...
View ArticleWhat It Means to be in the Relationship Business
I expect honesty. I expect goodness. I expect people to be kind and thoughtful and have good intentions. I assume the world is a good place and people are good at their core. And even when they behave...
View ArticleSaving Articles a.k.a. Steam on the Water
When I travel, I catch up on my magazines. I set out with a stack of tucked-away titles carefully pocketed in my carry-on, and I grab a coffee or a raw juice in the airport, settle into my airplane...
View ArticleWe’ve Been Betrayed by Social Media
I’ve been thinking about this a lot and I’m convinced: we have been betrayed by social media. People post about their “wonderful” spouses with whom they are so divinely in love. They post about their...
View ArticleFifty Shades of Grey, Follow-up Post
Basking in the glow of yesterday’s blog post and the wonderful dialogue that spun out of it, I want to further the conversation. Three themes come up when discussing this trilogy: 1. How many of us...
View ArticleThe Way of It
In this weekend’s New York Times, there was an essay about making friends as an adult, how it’s common to shed friends from earlier in life with whom you no longer have anything in common but then many...
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